Privacy Policy

Effective Date: 1 April 2026
At Regiment Tea, we believe in discipline, not just in what you consume but in how your data is handled.
We collect only what is necessary.
We protect what is yours.
We never trade trust.

1. What We Collect

When you interact with us, we may collect the following information:

Name, email, phone number
Billing and shipping address
Payment details (securely processed via trusted partners)

We do not intentionally collect sensitive personal data beyond what is required to fulfil your order.

2. Why We Collect It

We use your data to:

Process and deliver your orders
Communicate essential updates
Improve your experience
Maintain security and prevent misuse
Share updates only when you allow it

No noise. No unnecessary intrusion.

3. Legal Basis

We process your data only when justified:

Consent — for communication and marketing
Contract — to fulfil your purchase
Legal obligation — where required
Legitimate interest — to improve and secure our systems

4. Data Protection

We follow reasonable security practices under the Information Technology Act, 2000:

Encrypted transactions
Secure storage systems
Restricted internal access

Your data is handled with intent, not excess.

5. Sharing of Data

We do not sell your data. Ever.

We may share it with:

Payment processors
Delivery partners
Authorities, if legally required

Only what is necessary. Nothing more.

6. International Use

If you access us from outside India, your data may be processed in India or other secure jurisdictions with appropriate safeguards.

7. Your Rights

You remain in control.

You may:

Access your data
Correct it
Request deletion
Withdraw consent
Restrict or object to processing

📧 Contact: hello@regimenttea.com

8. Cookies

We use cookies to improve performance and experience.
You may disable them anytime through your browser.

9. Data Retention

We retain data only as long as required for orders, legal compliance, and essential business operations.
Nothing unnecessary is kept.

10. Grievance Officer

Name: Riya Jain (Co-Founder)

📧 riya@regimenttea.com
Response within 30 days.

11. Updates

We may refine this policy over time. The latest version will always be here.

12. Contact

Regiment Tea
📧 hello@regimenttea.com
📞 +91-7982253109
📍 A-15, H-Block, Vikaspuri, Delhi, India